octokanStart free trial

Features

Once the chat is in, here's what you get.

The chat is the start. The rest helps you answer faster, spot what to fix and keep users who were about to leave.

Start free trial →Try the demo first

What changes

Three numbers you can actually move.

Increase conversions

The problem
A visitor has one unanswered question on your pricing page, so they leave.
What octokan does
A chat on any page. Questions reach you on Telegram and email within seconds, and you reply in the same conversation.
What you see
More finished signups and checkouts.

Reduce churn

The problem
Users who get stuck rarely complain. They quietly cancel.
What octokan does
The chat opens inside the product, so asking is easier than quitting. Analytics shows who is waiting and who might leave.
What you see
Fewer cancellations, and a clear list of why.

Get more reviews

The problem
Unhappy users go straight to the app store and leave one star.
What octokan does
They tell you first. The AI points out the happy users who would leave a good review.
What you see
A higher rating and fewer one-star surprises.

Analytics and AI

Know what to fix first.

Your chats are the most honest feedback you get. Octokan reads them for you and turns them into a short to-do list.

  • How fast you answer, and who is waiting on you right now
  • The top problems users report, ranked, with a suggested fix for each
  • Conversations where someone is about to cancel, with a reply you can send
  • Happy users who are good candidates for a review
  • Drafts for every reply, written by AI and always edited by you

AI is opt-in per app. It only sees chat text with emails and phone numbers removed.

AI summary · last 30 days

Most questions are about alarms not ringing after the 2.4 update. Three people mentioned cancelling.

  • Alarm silent after update9 chatshigh
  • Can't restore purchase5 chatsmedium
  • Dark mode request4 chatslow
Might cancel: “alarms stopped, thinking of switching.” Suggested reply ready to send.
Good time for a review: “this fixed everything, thank you!”

Everything included

The support tools you'd otherwise build.

Live inbox

Realtime replies, typing and Seen, unread badges, search and quick replies.

Photos, files and voice

Users and you can send screenshots, PDFs and voice notes.

Telegram and email alerts

Answer from your phone. Reply to the alert and it goes to the user.

Knows who's writing

Signed-in users appear with their name and email, no extra code.

Learns your app

Paste your store link or site. It reads them and offers one-tap answers to repeat questions.

Team inbox

Invite teammates by email. They sign in and answer from the same inbox.

Speaks their language

The chat shows in 12 languages. Translate visitors, and reply in theirs, with AI.

Ask for a review

After a happy chat, one tap sends the right store review link.

Nicknames and avatars

Label users your own way so “Visitor 4273” becomes “Ada from pricing”.

Web, iOS, Android, Expo, Flutter

One inbox for every platform, set up with a single command.

Your brand

Your colors, name, welcome text and logo, with a live preview.

Encrypted both ways

Messages are encrypted in transit and before they are stored. Export or delete any time.

The math

What a few more kept subscribers are worth.

Move the sliders to match your app.

An estimate, not a promise. It assumes each saved subscriber stays a year at your price.

revenue you keep, per year

$864

subscribers kept / mo
9.0
times octokan pays for itself
4.8×

Private by design

Encrypted both ways.

What your users tell you is often private. Every message is encrypted on its way to octokan, and encrypted again before it is stored. Open the database and all you find is noise.

  • Encrypted in transit, from the user's phone to octokan and from octokan to your inbox
  • Encrypted at rest with AES-256, a separate key for every app, before anything is written
  • The keys never sit in the database, so a copy of the database alone reads as ciphertext
  • Decrypted only for the user in their own chat, and for you and your team in the inbox

octokan's servers decrypt a message only to deliver it, to send your alerts and, if you turn it on, to draft a reply with AI Reply.

What the database holds

messages.body = "enc:1:Wm3xq0Fh9e2…Vd8.kT4ZpL1…a9Q.u7Rb2NcYw5EJ…8s"

What you and your user read

“Hi! My alarm stopped ringing after the update.”